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Add Additional Users

If you are part of an organisation where there is more than one person who would like to view the GPS tracker location while your teams are progressing on their walking, cycling or other route, then you will want to add more users.

The manager user can add these additional users via self-service. Users can have full edit access, or can be limited to read only tracker access, which can be useful if, for example, you want to be able to give access to a DofE assessor who is not part of your group or to junior staff members.

To add new users, start by logging into the website at Latitude Tracking either via a computer or from a mobile device.

Once you are logged into the Manager User, then click on the Settings button at the bottom of the left hand panel.

Select the Settings Button
Select the Settings Button

You will see your own manager user information displayed in the panel that opens.

DO NOT change these details.

Instead, click the Users menu item.

Select the Users Menu Item
Select the Users Menu Item

This will open a full screen menu where you can add new users.

Click the Add Button in the Bottom Right
Click the Add Button – Bottom Right

A New User menu will open allowing you to input the new user details.

Input the Required New User Details
Input the Required New User Details

Enter the details you want for the new user.

Pay attention to the Permissions menu.

User Permissions Selection
User Permissions Selection

You may wish to set an expiry date for the new user in the system. After this date, the user will be unable to access the system. Useful to manage users who are only present during your expeditions.

This is also where you can set a user to be read-only. This will prevent your users being able to edit attributes, delete or modify trackers etc.

Finally, you may wish to tick the box which prevents the user changing their own email address once the account is created.

Click the SAVE button to store the details for the new user.

The Final step is to add connections for the new user. This is where you allow the user to have permissions to see the trackers you have setup.

Click on the Connections button next to the user you have just created.

User Connections Button Selection
User Connections Button Selection

Once selected, a new dialogue will open.

Click on Device, and a drop down of previously added devices will open.

Select all devices you want the user to be able to see.

If you have groups setup, click the groups you wish the user to be able to see.

You can select multiple users and groups in this interface.

Selecting User Connections to Display Devices and Groups
Selecting User Connections to Display Devices and Groups

You have now created a new user who can login to view tracking information for your groups.

New Users will login to the tracking portal using the email address and password you have entered for them here.

We strongly encourage you to ask your users to reset their password once they have logged in to their own password.

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